Privacy Policy

Privacy Policy for Text Message Communications
Effective Date: 04/01/2025

At Wisconsin School of Massage Therapy and the Wisconsin Wellness Group, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you opt into our text message communications. By providing your phone number and consenting to receive text messages from us, you agree to the practices outlined in this Privacy Policy.

  1. Information We Collect

When you sign up to receive text messages from Wisconsin School of Massage Therapy and the Wisconsin Wellness Group, we collect the following information:

  • Phone Number: The mobile number you provide when you opt into our text messaging service.
  • Consent and Opt-In: Your consent to receive text messages.
  • Message History: Records of the text messages we send to you, including appointment reminders, school updates, and promotional offers.

We do not collect or store any other sensitive personal information, such as payment details, through our text messaging service.

  1. How We Use Your Information

We use your phone number and message history to:

  • Send appointment reminders, confirmations, and updates related to your classes or services at the Wisconsin School of Massage Therapy and the Wisconsin Wellness Group.
  • Notify you of important changes to services, class schedules, promotions, or offers.
  • Send relevant updates or information regarding our school and services.

Your phone number will only be used for text messaging communications directly related to our services.

  1. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except as necessary to provide text message services. This includes:

  • Service Providers: We may use third-party messaging platforms (e.g., Twilio, SMS gateways) to send text messages to you. These service providers are contractually obligated to maintain the confidentiality and security of your data.
  • Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal processes, such as subpoenas or court orders.
  1. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee the absolute security of your information.

  1. Your Choices and Rights
  • Opt-Out/Unsubscribe: You can stop receiving text messages from us at any time by replying “STOP” or “UNSUBSCRIBE” to any message. After opting out, you will no longer receive text messages from us unless you choose to opt back in.
  • Access and Update Information: You have the right to request access to, update, or correct any information we have on file. To do so, please contact us directly using the contact information below.
  • Data Retention: We will retain your phone number and message history for as long as necessary to provide the services requested or as required by law. If you opt out, we will remove your information from our text messaging list.
  1. Third-Party Links and Services

Our text messages may occasionally contain links to third-party websites or services. These links are provided for your convenience, but we do not control and are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before interacting with these sites. 

We affirm that your mobile information will not be shared with third parties for marketing purposes under any circumstances.

  1. Children's Privacy

Our text messaging services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected information from a child under 18, we will take immediate steps to delete such information.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates to this Privacy Policy will be communicated to you via the contact information we have on file. The revised Privacy Policy will be effective as of the date of posting, and your continued use of our text message services after such changes will constitute your acceptance of the updated terms. 

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Wisconsin School of Massage Therapy, from 1-262-310-0706 regarding account notification, customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 1-262-310-0706 or clinic@wsmt.org. Mobile opt-in information is never shared with third parties.

 

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our text messaging practices, please contact us at:

  • Phone: 262-250-1276
  • Email: info@wsmt.org
  • Address: N112W15237 Mequon Rd. Suite 400 Germantown WI 53022